Here’s the story:
Dean Peterson, New York City resident, notices that a step at his subway station is screwed up.
And instead of uselessly complaining, like a whole bunch of Bend gadflies that I will not name in this email but know who they are, this guy made a clever little video.
AND HE GOT HIS STEP FIXED!
Read the NYC article about how "hours after the video was posted, in what maintenance workers classified as perhaps the fastest response to a customer complaint in agency history, a crew was dispatched to inspect the step."
Awesome. Hero status to Dean Peterson!