A Friendly Local Habit? | Letters to the Editor | Bend | The Source Weekly - Bend, Oregon
The Source Weekly’s reporting is made possible by the power of your support. Be a part of it!
Search
Settings
Pin It
Favorite

A Friendly Local Habit? 

Letter of the Week.

This week's letter comes from Kim G. who reminds us that, even in a recession, customer service seems to be a lost art. Thanks for the letter Kim, you can pick up your winnings, a bag of Strictly Organic coffee, at our office, 704 NW Georgia.

I'm all about "making local habit," but I have really been put off recently by the way some local businesses don't seem to care a lot about the customers walking through their doors.

On more than one occasion I have walked into a local business and been completely ignored. No hello, how are you doing, can I help you, etc. I look around thinking maybe they are busy helping someone else, but that is not the case. When I do ask for help, I'm made to feel like I'm interrupting them.

You would never know that we are in a recession walking into some of these local stores and I refuse to spend my money in a place, local or not, that does not make me feel welcome. If I owned a local store I would be bending over backwards to help my customers feel welcome, asking how I can help them, maybe even get a little crazy and have a conversation with them.

Am I asking too much to expect someone to say, "Hello, how can I help you?" Isn't this just common business sense?

I do have to say there are some local businesses that do a fantastic job and I will continue shopping there but to the rest of you, wake up and get a clue!


About The Author

Pin It
Favorite

Comments

Subscribe to this thread:

Add a comment

Readers also liked…

Today | Wed | Thu | Fri | Sat | Sun | Mon
Kiss The Ground: Movie Screening

Kiss The Ground: Movie Screening

Tue., Nov. 24, 6:30-8 p.m.
Submitting an event is free and easy.

Newsletter Signup

Get Central Oregon daily news
directly in your inbox

Get Social


Latest in Letters to the Editor

More by Source Weekly

Want to advertise with us?

For info on print and digital advertising, >> Click Here

© 2020 LAY IT OUT INC | 704 NW GEORGIA AVE, BEND, OREGON 97703  |   Privacy Policy

Website powered by Foundation