Guilfoy is a former teacher who saw a need in the community and acted to fill it.
"Parents would often reach out to me at 9 at night as a teacher, with questions about their child or how to best help them, and I realized that this was a service that was missing from our community," Guilfoy said.
The program is a partner of Healthy Beginnings, a program that offers free health and developmental screenings for children from birth to age 5.
Right now, the Heart to Heart help line is open seven days a week from 3pm to 9pm. Heart to Heart is looking for people with parenting experience who are willing to volunteer with the help line at least three hours a week.